Step 2.8: How to Set the AI Agents

To create the perfect coaching experience for your clients, you can fine- tune how the AI coaches and mentors.

To do this, please go to Open Creator Tool.

 

 

Please then select AI Agents

 

 

 

Then please select Add/ Manage Questions to the mission you want to work on, as below:

 

 

 

Now you should see a screen like this:

 

 

Click on Show Section on the quest you want to work with.

You will now see:

 

 

When you click on the red pencil in each of the boxes, you should then see this:

 

 

By clicking on the downward arrow, you will be presented with an array of options.

Please find below a description of all the parameters you can set to customise your coaching experience.

 

Main role of the Quest:

This will help determine the content that appears, the type of language used and the overall tone of the chat.

 

Solutioning of the AI:

This will determine the specific outcome of the chat and the way in which these outcomes are achieved.

 

Initial question when the quest is started:

This is the first question your user will be asked when embarking on a quest, so it’s worth choosing carefully.

 

Questions asked by Agent:

This will determine the type of questions that the user receives. The questions can be more in-depth, more goal-oriented or more set to challenge the user’s specific understanding of a concrete subject. You get to choose the type and tone of question.

 

Immediate AI response:

This sets the overall type of response the AI will give the user, as well as the tone the response is given in. You can choose from a variety of responding styles, whether looking for a positive and encouraging tone, an assertive tone to elicit compliance, or an inquisitive response that pushes for greater user autonomy and connects the current chat to past goals.

 

Mentoring and Critical Thinking:

This will determine the style of mentoring your user receives. You can choose a more directive style of mentoring or a style that focuses on building the autonomy of the user. There are many other nuances to be explored.

 

Guardrailes of AI:

This will allow you to decide what kind of responses you want to avoid. You can choose to avoid finding solutions for the user, being overly directive, or too sympathetic. You are creating the ‘personality’ of the coach and mentor here.

 

Background data for AI: