Add Stripe for your Subscribers

Your own Shop within your White-Label App

Drive direct sales and maximize your revenues by adding Stripe.

Select the Shop

You have two main options to manage purchases and subscriptions for your clients.

Option 1: Set Up Stripe with New Products

• You can create and manage new products directly through Stripe.
• When you activate a product, Rocky will automatically link it to the Stripe Customer Portal.
• This portal allows your clients to manage their subscriptions easily.

Option 2: Handle Purchases Manually

• Instead of using Stripe for automated purchases, you can direct users to:
  1. Your Website: Provide detailed instructions or payment options.
  2. Your Meeting Link URL: Guide users to book and pay manually.

Note for White Label Providers: It is not recommended to charge clients directly through Rocky.ai. If you do, no profits from the sales will go to you as the white label provider. Instead, consider managing payments externally for full control over your revenue.

Select the Shop option	Add the link information

Connect/Create a Stripe account

To integrate Stripe into your application, you'll need to create a Stripe account and obtain your secret keys.

You need:

a) Stripe Secret key

b) Stripe Publishable Key

You can get your Stripe secret key und the "Developers > API keys > Standard keys" section in your Stripe account

Ensure to save your Stripe secret key separately as Stripe might show you the key a second time for security reasons. 

Step 1/4: Create a new Stripe Product

Once your brand-code is available you can find under "App Settings" > "Shop Settings" the button "Add Product to Stripe"

Step 2/4: Add Basic Product Settings with Price

Add your product main info as title and price.

For the price, choose the main currency, e.g. US$ and the define the price.

Step 3/4: Sync your Stripe with your Rocky.ai White Label

Once the information is added, you can connect your Stripe Secret Keys and push the button to "Sync with Stripe"

Important Note:

Ensure that you are using the correct mode in Stripe when setting it up:

• Test Mode: For testing and simulating transactions without using real money.
• Production Mode: For handling real payments from your clients.
  Using the wrong mode can result in incorrect setup or failed transactions.

a) Stripe Secret key

b) Stripe Publishable Key

Once those keys are added you can click "Sync with Stripe"

Checklist for Stripe Integration

Before proceeding, ensure the following steps are completed:

✅ Products Are Active and Published
Ensure the products are properly linked/synched to Stripe. Confirm that your products in the Rocky app are active and published. Look for the green tag to verify the product is ready to be displayed in the app.
✅ Stripe is Set as the General Shop Option
Make sure Automated via Stripe is selected for the Shop.
✅ Publishable Key is added
Confirm that Stripe Publishable Key is added for the activate products, else Stripe will open in a pop-up and that can be blocked by browser settings

Customer Portal Link

What happens when you activate a new Stripe product on Rocky?

More info: Stripe Customer Portal

When you activate a new product on our platform, Rocky takes care of managing your Stripe Customer Portal. Here's what happens:

1. Creating or Linking the Customer Portal

   • If you don't already have a Customer Portal for your Stripe account, Rocky will create one for you.
   • If a Customer Portal already exists, Rocky will link it with your new product.

2. Why is the Customer Portal important?

   • The Customer Portal is a special link where your clients can manage their subscriptions directly.
   • Through this portal, they can do things like update their payment details, change their subscription plan, or cancel their subscription—without needing your help.